Travel and Tourism
The travel and tourism business is booming in India for both inbound (over 2 billion) and outbound (over 25 million ). While the services and facilities provided by the sector have improved significantly, there are a number of challenges faced by the industry as the volumes keep growing.
- Create individual/group travel plans digitally and share details with all participants simultaneously.
- Inform clients of changes in tour plans and new plans based on their preferences
- Provide custom tours to the fast growing segment of HNI’s
- React quickly to local disruptions and inform clients immediately when plans need to be changed
- Determine client location for quick assistance in case of emergency
- Keep the flock together during group tours
- Change plans dynamically based on client feedback for custom tours
- Inform partners about imminent arrivals so they are not left scrambling
- Create Customer experience to make them want to come back to the same agency repeatedly